Prestige Escape Rooms
133 High Street
Arriving for your game:
Please knock on the door upon arrival and wait for someone to let you in. If you arrive too early, we may not be able to let you in immediately as another game may be in progress
Entry is by appointment only.
Please ensure that you arrive 10-15 minutes before your start time so that we can start your game on time.
As this is a live experience, our games MUST START ON TIME as any late starts affect the following session.
So if you arrive on or after your start time, your hour will already have started so you will have less time to complete your game!
Please note that if you have not arrived by 10 minutes after your start time, this may result in your session being cancelled and this is not refundable or exchangeable.
There is a Pay and Display car park just off the main roundabout behind where we are. There is parking available directly outside but this is very limited.
Please note that we do not have toilet facilities on site and are not wheelchair accessible. However, there are public toilets just around the corner.
Late, out-of-hours and corporate bookings
For corporate bookings, please contact us using form below so we can ensure that we can accommodate your group.
If you can't find a suitable day/time, or have a group of more than 8 people to bring, we are sometimes able to offer separate game sessions on different evenings that are not listed so please get in touch via the contact form below or by phone.
If you are looking to book a game session with less than 2 hours notice during our normal opening hours, please contact us via email as we may have slots available.
The minimum age for players is 10 years old, anyone under this age will not be permitted entry. Players that are between the ages of 10-15 years old, will need to be accompanied by at least one adult (over 18 years old).
If you would like to purchase a gift voucher, please contact us via email or using the form below, stating how many people you would like to purchase the voucher for.
Gift vouchers can be purchased in denominations of 2-6 people at £20 per person.
Gift vouchers are valid for 9 months from the date of purchase.
When the recipient of the voucher comes to book their session, we are not able to refund the difference in amounts if they wish to bring less people than the number of people that the voucher is for.
When the recipient of the voucher comes to book their session, if they wish to increase the number of people that they would like to attend, they are able to pay for each extra person at the time of booking.
When purchasing a gift voucher, we will ask for the full name of the voucher recipient, so that we can ensure that our vouchers are not used fraudulently.
When the voucher recipient wishes to book their game session, they will need to contact us via email to arrange a date and time suitable for them. Our availability is displayed on our online booking page of our website but is subject to change.
The voucher will be sent to the purchaser via email in PDF format. We are happy for you to print a copy of the voucher for the recipient but please restrict this to just one copy.